Product truth · objection register

Ask the hard question first.

Clear boundaries convert better than vague promises. These answers separate what the public scan observes, what the service team can implement, and what still belongs to your private systems.

Public pages only. The $97 report comes after the result.

Answer register Published
25
plain-language answers

Grouped by the decision they protect

  1. 01General7 answers
  2. 02Scanning & privacy10 answers
  3. 03Pricing & reports6 answers
  4. 04Monitor2 answers
Terms control on conflictNo outcome guarantees
Decision map · 4 groups

Find the boundary that changes your next move.

01
Boundary group

General

01What does a Revvye scan actually check?

The scan loads the public homepage in desktop and mobile browser contexts, records visible action and trust signals, and runs 43 published checks across 8 source categories. Those checks cover crawler access, structured data, markup, security, email posture, consent, technology, and SEO metadata. It does not submit forms or enter private systems. The methodology page is the public registry.

02Is this just an SEO audit?

No. SEO metadata is one source category. The scan also records rendered mobile behavior, visible action paths, broken links, performance, accessibility, security posture, crawler access, structured data, and other public signals. It does not track keyword rankings or backlinks.

03Does Revvye guarantee more leads, bookings, or revenue?

No. Revvye records observable public-path conditions and detected failures. It cannot know conversion rate, lead quality, bookings, or recovered revenue without the operator's private analytics and financial systems. Implementation and outcome measurement remain separate work.

04Does Revvye guarantee that AI answer engines will cite my site?

No. The scan checks declared crawler access and machine-readable public signals such as structured data and markup. It cannot confirm that an answer engine crawled, indexed, selected, or cited the page.

05Will fixing the items in the report make me show up in ChatGPT or Google AI Overviews?

No guarantee. Fixing a detected access, markup, or structured-data problem can remove an observable barrier, but selection still depends on the engine, prompt, source set, and user context. Revvye does not control those systems.

06Do I need a developer to act on the report?

Sometimes. Some fixes are copy and structure changes any operator can ship. Others (schema, robots.txt, rendering pipeline) usually want a developer or a CMS-aware team. The roadmap and review tiers exist for operators who want a clearer hand-off plan.

07Can Revvye implement the fixes for me?

Yes, through a separately scoped Revenue Sprint. The scan itself does not change a website. Approved implementation scope, access, timeline, and verification are handled as a services engagement after the findings are reviewed.

02
Boundary group

Scanning & privacy

01Why does Revvye only see public pages?

Public-only is a deliberate boundary. It means the scan is reproducible, the results are fair, and we never store credentials or touch private systems. The price of that boundary is real: Revvye does not see your CRM, your internal analytics, your booking platform internals, or your payment data. The methodology page covers this in detail.

02How long does a scan take?

Most scans complete in a few minutes. Heavier pages take longer because the scan runs full performance and accessibility audits in a real browser. The result is delivered to a private result link and, if you have an account, attached to your saved scans.

03Does Revvye log into my site or my private systems?

No. The scan is read-only against public surfaces. Revvye does not bypass authentication, does not request credentials, and does not interact with private dashboards, CRMs, payment processors, or PHI-bearing systems.

04What is the AI crawler access check, in plain language?

It evaluates the submitted public page against robots.txt, served meta directives, and the X-Robots-Tag response header for the named crawlers Revvye tracks. It records declared access or blocking; it cannot confirm that an engine fetched, indexed, or cited the page.

05Can Revvye scan a competitor's site?

Yes. The scan reads public pages, so the same scan can be run against a competitor exactly the way it runs against you — we treat that as a feature; it keeps the diagnostic honest. You are responsible for lawful use: Revvye only reads public pages a visitor or crawler could already see, never bypasses access controls, and may rate-limit targets. Some jurisdictions or contracts may restrict automated analysis. Our Terms cover this in full.

06What data does Revvye collect?

Account data (email, name, company), the URLs you submit for scanning, the public-page HTML and metadata our scanner fetches from those URLs, payment metadata returned by Stripe (we never see card numbers), and website analytics from Google Analytics 4. Product-usage events are written to our own database, not a third-party analytics SDK. We scan public pages only; we do not access password-protected content. The privacy page lists every category, every sub-processor (Supabase, Stripe, Cloudflare, Google Analytics 4, Brevo), and how long each is retained.

07Can I delete my data?

Yes. Email privacy@revvye.com with the request and we will verify your identity and delete account and scan data within 30 days. Some records (financial records, dispute history) we are legally required to retain — we will tell you what was kept and why. Scan data is also automatically purged 12 months after the scan unless you have an active paid order tied to it.

08Will Revvye sell or share my scan data?

No. We do not sell personal information and we do not share it for cross-context behavioral advertising. The only third parties that touch your data are the sub-processors that operate the platform — Supabase (database, auth, storage), Stripe (payments), Cloudflare (hosting and the scan worker), Google Analytics 4 (website analytics), and Brevo (transactional email). We may use anonymized, aggregated patterns to improve methodology, but those aggregates cannot be re-linked to your account. The privacy page is authoritative.

09Do I need an account to run a scan?

No. The intake does not require an account. The private result link is the canonical receipt. An account can retain scans that are attached or claimed through the supported access flow.

10What if I lose the private result link?

If the scan is attached to your account, sign in and open the saved scan. Otherwise, contact support with the submitted domain and approximate scan date. Access still requires matching the stored scan record; support cannot recreate a result from memory.

03
Boundary group

Pricing & reports

01What do I get for free?

The free scan returns a revenue-capture score, a total leak count, a severity breakdown, the top problem categories, and a recommended next step. That is enough to decide whether the paid report is worth it.

02What does the paid report unlock?

The $97 Full Revenue Report unlocks the complete findings available for that scan, including named rules, observed evidence, explanations, severity, and the affected public surfaces recorded by the scanner. The private report route is canonical; export availability is shown there rather than promised here.

03How do report unlocks work after I pay?

After checkout, the unlock is attached to the original scan. The private result link starts showing the full report. If you created an account at checkout, the unlock also appears in your account history. If you used checkout without creating an account, the private result link is the canonical access path; treat it like a receipt and save it.

04What is the refund policy?

During our launch phase, yes — within 30 days of purchase, no questions asked. Email support@revvye.com with your order number. We're being generous on purpose; we'd rather have happy users telling us what didn't work than fight over chargebacks. Subscription products (Revvye Monitor) can be canceled at any time and you won't be charged for the next period; we don't pro-rate the current period. The terms page is the authoritative source and explains the launch-phase posture in full.

05How long does a refund take to process?

Approved refunds are issued to the original payment method through Stripe. The time required for a bank or card issuer to post the credit is outside Revvye's control. Email support@revvye.com with the order number if the Stripe refund record needs to be traced.

06Can I share the report with my team?

Yes, when sharing is enabled for the scan. Treat any private or shared result link like an unlocked artifact: anyone who receives a working link may be able to see the permitted report surface. The report route shows the current sharing and export controls.

04
Boundary group

Monitor

01How often can I run a scan?

There is a per-account quota that prevents abusive use. Most operators do not hit it. Revvye Monitor is the prelaunch recurring-monitoring product; until that loop is live, manual rescans are the available path.

02What if my scan score is already high?

That is a useful answer. The score is meant to tell the truth, not always sell something. If the public surface is already clean, the right next move is usually monitoring drift over time, not buying a sprint.

The operating boundary

Public ≠ private.

  1. 01
    ObservedRendered pages, public markup, links, headers, and named scanner signals.
  2. 02
    Not observedCRM records, analytics, booking internals, transactions, or customer intent.
  3. 03
    Verified laterImplementation quality, re-scan state, and operator-owned commercial outcomes.

Still unresolved?

Use the contact route for scope, access, billing, or a boundary not answered here.Talk to the Revvye practice