Direct-booking audit

Audit your direct-booking journey.

A review of your website, booking engine, offers and tracking. Get a prioritized list of fixes and the data needed to assess them.

Who it’s for

Owners and commercial teams with a live hotel website and booking engine who need a prioritized diagnosis before more spend.

Scope

  • Journey review

    Inspect mobile discovery, room and offer pages, date selection, engine handoff and booking completion using agreed test scenarios.

  • Commercial and tracking checks

    Review the direct offer, channel context and cross-domain measurement. Separate confirmed observations from questions requiring booking-system access.

  • Decision-ready backlog

    Deliver ranked issues, supporting evidence, dependencies, proposed owners and a measurement plan for the fixes.

Before we begin

Share your website, booking engine, target markets and analytics. Agree any test-reservation arrangements with the property.

Measurement

Track booking starts, completed stays, cancellations and net direct revenue after media and booking costs.

Fees & booking

The proposal sets the deliverables, fee and schedule. Production, talent usage, media and platform costs are itemized where relevant.

Discuss this service